Rights & Responsibilities


9986WhiteheadRespect & Dignity
:  You and your child have the right to be treated with consideration, respect & dignity, acknowledging your individuality & the values that affect your child’s response to care.

Privacy:  You and your child have the right to expect that those involved in your child’s care will honor your right to privacy and ensure the privacy of your child’s care and medical records.

Identity:  You and your child have the right to know the names, positions, and professional relationships of all individuals involved in your child’s care.

Information:  You and your child have the right to expect to receive sufficient information, in terms you understand, regarding your diagnosis, treatment, prognosis and follow-up care. (In the event that your health makes it inadvisable to give you such information, the information will be provided to a person designated by you or a legally authorized person.)

Participation in Care Decisions:  You have the right to participate in the decisions affecting your child’s health care in collaboration with your doctor, except when such participation in not indicated for medical reasons.

Refuse Treatment:  You have the right to accept medical care or refuse treatment for your child within the limits of the law and to be informed of the consequences of refusal.

3289BeckerAssessment of Pain:  Your child has the right to appropriate assessment and management of pain.

Access to Medical Records:  You have the right to inspect and obtain a copy of your child’s medical record, and to expect a reasonable and timely transfer of information from one doctor to another.

Knowledge of Financial Obligation:  You have the right to know information regarding your child’s bill prior to treatment, and to examine and receive an explanation of your child’s bill regardless of the source of payment.

Resolution of Patient Complaints:  You have the right to expect Post Falls ASC, LLC to attempt to resolve all parient complaints without compromising your future access to care.

Providing Information: You are responsible for providing, to the best of your knowledge, accurate and complete information about your child’s complaints, past illnesses, hospitalizations, medications and other matters relating to his/her health.  You are responsible for reporting any perceived risks regarding your child’s care, and reporting unexpected changes in his/her condition.

Asking Questions: You are responsible for making known whether you clearly comprehend your child’s diagnosis, treatment and follow-up care plan, and what is expected of you.

Participation:  You are responsible to fully participate in decisions involving your child’s health care and to accept the consdequences of those decisions if complications occur.

Following Instructions:  You are responsible for following the treatment plan recommended by your doctor.  You should express your concerns regarding your inability to comply with a planned course of treatment, and in understanding the consequences of any treatment alternatives.

IMG_2660Accepting Consequences:  You are responsible for your child’s actions if you or your child refuses treatment, or do not follow up with doctor’s instructions.

Following Rules and Regulations:  You are responsible for keeping your appointment, or cancelling 48 hours prior to your scheduled appointment, helping control noise and disturbances and respecting others’ property.

Meeting Financial Committments:  You are responsible for assuring that the financial obligations for your child’s health care are fulfilled as promptly as possible.

Respect and Consideration:  You are responsible for your own and your child’s behavior in being considerate and respectful of the rights of others.

Advanced Directives: Advanced Directives are legal documents that assist health care providers to make decisions for you if you become incapable of making your own decisions. You may allow another individual to make those decisions for you even thouogh you are still capable. These decisions are made with legal counsel, prior to the time you might come to a health care faceility for a procedure or for other health care. This process is entirely up to you, but must be made according to legal guidelines and you have the right to revoke or replace your wishes at any time.

In your Advance Directive document you may have a “Do Not Resuscitate” or DNR order, which means that if for any reason if you suffer a life threatening event or complication, you do not wish to be resuscitated. You need to be informed of our policy that simply states: This facility does not honor “DNR” orders.  In other words, we are obliged and fully capable to provide all measures to support your child’s life.

 

Resolution of Grievances:  Your involvement in helping us deliver quality health care is important.  please share your concerns and comments with us.  Should you have a complaint, please bring it to the attention of our business practice manager at (208)449-7919 or info@postfallsasc.com. You have the right to expect that the Post Falls ASC will try to resolve all of your concerns without compromising your future access to care. If you have any questions or concerns regarding your care or safety in this facility, please feel free to contact our accrediting bodies.

 AAAHC
5250 Old Orchard Road, Suite 200
Skokie, IL 60077
847-853-6060
info@AAAHC.org

Idaho Dept of Health and Welfare
1120 Ironwood Drive
Coeur d’Alene, ID 83814
866-325-2485
www.idaho.gov

Medicare
800-633-4277
www.medicare.gov